Privacy Policy

At Grank and Frasers Systems Limited (“we,” “us,” “our”), we respect your privacy and are committed to protecting the personal information you provide when you use our website, purchase our ebooks, or interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.

By using our website or purchasing our digital products, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you:

Create an account or place an order
Purchase or download an ebook
Subscribe to our newsletter or marketing communications
Contact us for customer support
Submit a form on our website
Participate in promotions, surveys, or other activities

This information may include:

Full name
Email address
Phone number
Billing or transaction information
Account information
Purchase and order history
Information you provide when contacting us

We do not generally collect or store your full payment card details. Payments may be processed securely by third-party payment providers, which handle your payment information according to their own privacy policies.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and device information
Operating system
Pages visited
Time spent on our website
Referring website or source
General usage and interaction data

We may use cookies and similar technologies to help our website function properly, understand how visitors use our website, improve our services, and provide relevant communications.

3. How We Use Your Information

We may use the information we collect to:

Process and fulfill ebook purchases
Provide access to purchased digital products
Send order confirmations and purchase-related communications
Provide customer support
Respond to questions and requests
Improve our website, products, and services
Understand how customers interact with our website
Prevent fraud, abuse, and unauthorized activity
Send newsletters, promotions, or other marketing communications where permitted by law
Comply with legal and regulatory obligations

We will only use your personal information for legitimate business purposes and in accordance with applicable privacy laws.

4. Marketing Communications

If you choose to subscribe to our marketing communications, we may send you information about new ebooks, offers, educational content, promotions, and other updates from Grank and Frasers Systems Limited.

You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending important transactional messages relating to purchases or your account.

5. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when necessary to operate our business and provide our services. These may include providers that assist with:

Payment processing
Website hosting
Email delivery and marketing
Analytics
Customer support
Digital product delivery
Fraud prevention and security

These service providers are only permitted to use information as necessary to provide their services to us or as otherwise required by law.

We may also disclose information where required by law, legal proceedings, governmental requests, or to protect the rights, property, or safety of Grank and Frasers Systems Limited, our customers, or others.

6. Digital Products and Ebook Purchases

When you purchase an ebook from our website, we may collect information necessary to process your transaction and provide access to your purchased product.

Your purchase history may be retained for purposes including:

Providing access to previously purchased products
Customer support
Accounting and record keeping
Fraud prevention
Legal and regulatory compliance

Digital products purchased from our website may be subject to separate terms and conditions, including restrictions on copying, redistribution, resale, or unauthorized sharing.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites remember information about your visit.

We may use cookies to:

Keep our website functioning correctly
Remember preferences
Understand website traffic and usage
Measure marketing performance
Improve the user experience

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of parts of our website.

8. Third-Party Links

Our website may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal obligations.

When personal information is no longer required, we may securely delete or anonymize it.

11. Your Privacy Rights

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Object to or restrict certain processing of your information
Withdraw consent where processing is based on consent
Unsubscribe from marketing communications

To exercise any applicable rights, contact us using the details provided below.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to remove the information.

13. International Data Transfers

Some of our service providers may process or store information in countries other than the country in which you live.

Where applicable, we take reasonable steps to ensure that personal information transferred internationally receives appropriate protection in accordance with applicable privacy laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, how we handle your information, or wish to exercise an applicable privacy right, please contact us:

Grank and Frasers Systems Limited
Email: help@grankfraser.com
Address: Kilometer 2, Akasoleri Sabo, Itokin Road , Ikorodu , Lagos State, Nigeria

We will make reasonable efforts to respond to privacy-related requests within a reasonable period.